It’s fantastic that you’d like to find out more about volunteering at St Mungo’s. As a Streetlink London Phone Line Volunteer, you will be connecting people who are sleeping rough to local support services in their area that can help to end their homelessness. You will be taking phone calls from people who are sleeping rough, and linking them to vital support services, to help end their rough sleeping. As a phone line service, it’s important to note that this role provides support to those sleeping rough over the phone, and not face to face. This volunteering role is a great opportunity to not only learn about resources and provision available to those sleeping rough, but to also play an incredibly vital role in helping to end people’s homelessness.

Please note we are particularly seeking applicants who can fill our weekday daytime hours.

Click here to read an interview with a current StreetLink volunteer

Please see all locations and the time commitments we are currently recruiting for in this role:

•  Tower Hamlets – Mondays-Fridays, between 3pm-9pm, 2 hours per week

The attached role description will give you more information on the type of tasks you’ll be undertaking in this role as well as the support you’ll get from us in return.

Recruitment for this role may be closed earlier depending on the volume of applications we receive.

Things to remember:

– Please look at the time commitments and locations required for this role and be sure you are able to commit. This roles requires a 6 month commitment.
– Please make sure you have read our Frequently Asked Questions here for new volunteer applicants